August 16, 2019 @VerizonSupport So what is happening to get my service working correctly? @VerizonSupport So what is happening to get my service working correctly? ← @VerizonSupport No. Your technician installed the internal wiring and it has not been touched since. That you would expect me to pay for a plan to warranty against poor workmanship on the part of your employees is ridiculous. @VerizonSupport Yes. My router itself is losing connection to the internet and showing lower than advertised speeds. No WiFi is involved in my issues. →